Flexible multi-brand service programs tailored to your needs

IVA Schmetz - Multibrand Service can start as soon as your heat treatment plant is in operation. To get the most out of your investment, we strive to work in partnership. With an IVA Schmetz service contract, we support you as a proven service provider who identifies potential risks together with you and deals with them on a case-specific basis.

Of course, we are aware that the operational readiness of your heat treatment plant is of decisive importance in your investment decision. A plant that is always in working order generates higher profits as a result.

To ensure a smooth process, we therefore make sure that you benefit from efficient execution of service work by teams of technical experts.

With IVA Schmetz - Multibrand Service as your partner, you benefit from our size and global reach in the course of your spare parts management. The combination of an international supply chain with a strong local presence, helps you to reduce your service costs. Through professional consulting, service solutions tailored to your needs can be found.

Industry leading repair solutions

Fast, high quality repair solutions are critical to maintaining the performance of your heat treating equipment. Our repair solutions are based on extensive practical experience, quality, innovation as well as fastest possible implementation.

Cross-manufacturer repairs

We are continuously expanding our cross-manufacturer service. In addition to repairs on IVA Schmetz equipment, we currently offer repairs for equipment from Mahler, BMI, Ipsen, Aichelin, TAV, Cieffe and many more. With IVA Schmetz as your service partner, you can be sure that your equipment will be back in working order as quickly as possible.

Inspections

The earlier potential damage is detected, the better. For optimal heat treatment, it is important to protect the components of the equipment from damage. Inspections are an accurate and cost-effective way to minimize or prevent damage to your equipment. Early detection of potential damage will help extend the life of your equipment and prevent costly repairs or replacement of major components.

High quality, flexible test methods

Depending on heat treatment equipment, customer preferences and site conditions, IVA Schmetz - Multibrand Services offers a wide range of test methods for evaluating IVA Schmetz and non-IVA Schmetz equipment.

These methods include camera, telescope, endoscope, leak testing via helium leak detector. The test methods are discussed and adapted in advance with the local service teams in close dialogue with you. Large components and spare parts.

Spare parts in IVA Schmetz quality

We supply high quality, carefully tested spare parts and consumables at a competitive price. Even if you order non-original parts, we guarantee products that meet the IVA Schmetz quality standard.

• Main components (depending on your needs: new or repaired)
• Spare parts
• Consumables
• Competitive prices

IVA Schmetz - Multibrand Services Upgrade includes the following topics:

• Digitalization / Prevision - A smarter heat treatment plant is a more effective heat treatment plant.
• Furnace control
• Electrification heat treatment plant of gas plants!
• Power Performance Optimisation

The Customer Center is responsible for:

• Answering questions about technical issues and planned measures, by telephone and e-mail
• Announcement of maintenance work